How do I create a wholesale account?

You can apply for an Idle Wholesale Account at our Wholesale Request Form. 

How long will it take to ship my order?

Immediates are shipped 1-3 business days from your order date. Shipping dates for collections that have not been delivered yet are located on the product page for each product. 

Where will my order be shipping from?

Each order will ship from our warehouse in Downtown Los Angeles. 

How much does shipping typically cost?

Depending on where you’re shipping to and to what location, shipping usually costs anywhere from $10 to $60. 

Is there an order minimum?

We have a $300 order minimum for all orders. 

Can I make a change to my order once it's placed?

You can make a change to any order that has not yet shipped. Just reach out to us at hey@beidle.co

When do I pay for my order?

If items in your order are on pre-order, we’ll email you with an invoice and payment link when your order has been delivered to our warehouse and is ready to be shipped. If you’ve ordered immediates, you’ll be able to pay for your order at checkout. 

What payment forms do you accept?

We accept all major credit cards, plus Apple Pay, Google Pay, and Paypal. 

Where can I see the line in person?

Idle is repped by The Level Agency, and can be seen and shopped in person or by making an appointment. You can also catch our sales team at several trade shows throughout the year. 

Is Idle available on Faire?

Yes! Visit our brand portal to order via Faire.

Do you accept returns for wholesale orders?

We do not accept returns. 

What do I do if I receive a damaged item in my order?

We will be happy to replace the item(s) and or exchange or refund you. Simply reach out to us at hey@beidle.co